Blake Technical Communication is an alternative technical communication solution for organizations without full-time technical writing staff.
Our team of technical writing consultants challenges the inflexibility of traditional documentation practices to deliver clear, concise, correct, and complete documentation without compromising your organization’s unique needs, culture, and budget.
Professional documentation can improve an organization’s credibility, increase customer and employee satisfaction, and support growth. We look at the documentation you need and build customized document types according to industry writing standards.
We offer three categories of technical communication services as well as custom blends depending on the needs of your organization.
Remove the burden of technical writing while achieving documentation goals.
Turn your existing content into professional documentation ready for publication.
Scale your content alongside your organization with future-proof processes.
Jess is a delight to work with in all aspects. As a growing startup, we are constantly iterating and need to make complex changes to documentation in the drafting process, and Jess is consistently on top of those changes. Our product is highly technical and Jess did a fantastic job grasping and distilling down multidisciplinary details to make complex processes easy for new users to follow. Jess is also incredibly communicative, always coming into our weekly calls with detailed questions, and extremely responsive on a day-to-day basis, which enabled us to turn around detailed documentation on an incredibly tight timeline.
Would absolutely work with them again!
I had the opportunity to work with Jess as a contract technical writer on a number of specialized documents, ranging in complexity and subject matter. I found Jess to be creative, professional, responsive, and able to meet tight deadlines. They always had excellent suggestions to improve the clarity and accuracy of the protocols, manuals, and guides they edited. Their attention to detail is of particular note; they would catch even the smallest of inconsistencies. I'd highly recommend Jess as both a creator and editor of technical documentation.
Blake Technical Communication uses a three phase approach to develop quality content as you need it.
Before beginning, our writers thoroughly investigate your product, company, and goals to craft the best strategy for your organization.
Before beginning, our writers thoroughly investigate your product, company, and goals to craft the best strategy for your organization.
To make sure your documentation is customized, accurate, and targets your audience, we immerse ourselves in your product, project, processes, and organization.
Using the foundational knowledge established during our previous steps, we can then accelerate documentation without needing constant supervision. Since we are already immersed in your organization, we can jump into any project whenever you need us and get you over the finish line.
Use us as you need us
For short-term or intermittent project schedules, it doesn’t make sense to have a full-time writer on payroll. However, you also need quality documentation in a timely manner. All client agreements are based on an hourly payment schedule so that you are only paying for the time spent on your organization. We give the investment of a full-time employee and the financial obligation of a contractor.
Audience-focused
Seamless integration
Every organization is unique, as is every project. We synthesize standard technical communication practices with the goals, existing workflows, and culture of your organization for smooth and seamless integration.
Our writers leverage existing documentation types to create custom solutions that match your organization. The following are some common documents and projects that can be adapted to meet your organization’s specifications.
API documentation
Online help guides
Knowledge base articles
Get Started guides
Release notes
Training materials
User manuals & guides
Standard operating procedures
Instructions for Use
Data sheets
Lab processes
Organization-wide style guide
Knowledge base creation and rebranding
Documentation life cycle processes
Request your free documentation consultation now!